Terms of service

Terms of Service

Omnisupps Nutrition Company

Last updated: 21/09/2026

1. Who we are

omnisuppsnutrition.com is run by Omnisupps Nutrition BV, trading as Omnisupps Nutrition Company, Jan Baptist Vinkstraat 7, 3070 Kortenberg, Belgium. Enterprise number 0800.544.463, VAT BE 0800.544.463. Email: info@omnisuppsnutrition.com. 

2. When these terms apply

These terms apply to every purchase a consumer makes on our website. Business customers, including our partners, buy under their partner agreement.

You accept these terms when you place an order. The version published when you place your order applies to that order. These terms are available in English, Dutch and French. 

3. Your account

You must be at least 16 years old to order from us. If you create an account, keep your login details private and make sure the information you give us is correct. We may suspend an account that is used for fraud or misuse, and we will tell you why.

4. Our products and how to use them

We describe our products, ingredients, and doses as accurately as we can. Photos may differ slightly when packaging is updated; the label on the product you receive always prevails.

Please use our products as the label describes:

  • Do not exceed the recommended daily dose.
  • Food supplements should not replace a varied and balanced diet and a healthy lifestyle.
  • Keep out of reach of young children.
  • Check the ingredient list for allergens.
  • If you are pregnant, breastfeeding, taking medication or have a medical condition, ask your doctor before use.

Nothing on our website or social media is medical advice.

5. Prices

Our prices are in euros and include VAT. Shipping costs are shown at checkout before you pay. The price shown when you place your order is the price you pay, even if we change it later.

If a price is obviously wrong, for example because of a typing error, we may cancel the order before it ships. We will tell you and refund you in full.

6. Orders and the contract

After you place an order, we send you an email confirming that we have received it. The contract between us is formed when we send that confirmation.

We may cancel an order only for a valid reason: the product is unavailable, the price is obviously wrong, or we suspect fraud. If we do, we tell you straight away and refund everything you paid.

7. Payment

You can pay with the methods shown at checkout. Specialist payment providers process payments; we never see or store your full card details. We process your order once your payment is confirmed.

8. Discount codes and promotions

  • Unless a promotion says otherwise, one discount code can be used per order.
  • Discount codes cannot be exchanged for cash.
  • Each promotion states its own conditions and end date.
  • We may cancel a discount that was obtained or used fraudulently.

9. Subscriptions

Some products can be ordered as a subscription. The delivery frequency and the price per delivery are shown when you sign up, and you are charged for each delivery. You can cancel at any time before your next order is processed [CONFIRM: in your account, or by email]. If the price of your subscription changes, we tell you at least [CONFIRM: 14] days in advance, and you can cancel before the new price applies.

10. Delivery

We deliver as described in our Shipping Policy, and in any case within 30 days of your order, unless we agree otherwise with you. Your order remains our responsibility until you receive it.

11. Cancelling and returning

You can cancel your order and return products as described in our Refund & Return Policy.

12. Legal guarantee and First Bottle Promise

All our products are covered by the legal guarantee of conformity, which lasts at least two years from delivery. If a product is faulty or not as described, contact us, and we will replace it or refund it.

Our First Bottle Promise, described in the Refund & Return Policy, comes on top of the legal guarantee, never instead of it.

13. Our liability

We are liable to you as consumer law provides. We are not liable for:

  • damage caused by using a product differently from the label, or above the recommended dose
  • indirect loss, such as loss of income, as far as the law allows
  • the website being temporarily unavailable

Nothing in these terms limits our liability for death or personal injury, for intent or gross negligence, for defective products under product liability law, or for anything else the law does not allow us to limit.

14. Events beyond our control

If something outside our reasonable control, such as a strike, a carrier failure or extreme weather, delays your order, we will tell you as soon as possible. If the delay is long, you may cancel your order for a full refund.

15. Intellectual property

All content on our website, including text, photos, videos, logos, and product names such as OMNIGLOW and ULTRAMAG+, belongs to Omnisupps Nutrition BV or its licensors. Please do not reuse it without our written permission.

16. Reviews and content you share

Reviews help other customers, so please keep them honest and about your own experience. If you received a product for free, say so. We may remove reviews that are unlawful, offensive, or make medical claims.

When you send us a review, photo, or video, or tag us on social media and agree to let us use your content, you allow us to show it on our website and social media with your name or handle. You can withdraw that permission at any time by emailing us. [CONFIRM]

17. Privacy

We handle your personal data as described in our Privacy Policy.

18. Changes to these terms

We may update these terms. Changes never apply to orders you have already placed.

19. Complaints, applicable law and courts

If something is not right, email info@omnisuppsnutrition.com first; we reply within 24 working hours. If we cannot resolve it together, you can contact the Belgian Consumer Ombudsman Service, a free public mediation service: consumerombudsman.be.

These terms are governed by Belgian law. If you live in another EU country, you keep the protection of the mandatory consumer rules of that country. You can bring a claim before the courts of Belgium or of the country where you live; we can only bring a claim against you in the country where you live.

20. If a clause is invalid

If a court finds any part of these terms invalid, the rest still applies.

21. Contact

Omnisupps Nutrition BV, trading as Omnisupps Nutrition Company, Jan Baptist Vinkstraat 7, 3070 Kortenberg, Belgium. Enterprise number 0800.544.463 · VAT BE 0800.544.463 info@omnisuppsnutrition.com